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Frequently Asked Questions
How do I contact Gelmar?
Please contact us using the following channels;
- Customer Call Centre: +27 31 573 2490
- Sales: sales@gelmar.co.za
- Orders: orders@gelmar.co.za
- Online Queries: onlinesales@gelmar.co.za
Please visit to our stores page for their contact details.
You can also communicate with us via our , or social media platforms.
What are your trading times?
Trading times are store dependant. Please visit to our page to determine your closest branch's actual trading times.
General Gelmar Trading Hours:
Monday to Thursday: 07:30 to 16:30
Friday: 07:30 to 16:00
Saturday: 08:00 to 13:00
Sunday: 09:00 to 13:00
Public Holidays: 09:00 to 13:00
Our online store is open 24/7/365
How can I pay for my goods?
In Store:
- VISA, MasterCard and American Express, Debit and/or Credit cards
- Cash
Online:
- PayGate (Incl. SiD Secure EFT, MobiCred, Masterpass, and VISA & MasterCard)
- Payflex (Buy Now Pay Later. Interest-Free.)
Are all your products displayed on your website?
Yes, our entire product line is featured on our website. Each product displays it's price (inclusive of VAT). If you can't find it on our website, then we do not sell it.
What are your delivery charges?
Our delivery charges are based on the weight of your order.
0Kg - 5Kg: R89
5Kg - 10Kg: R199
10Kg - 15Kg: R299
15Kg - 20Kg: R399
20Kg - 25Kg: R499
25Kg - 30Kg: R599
30Kg - 35Kg: R699
35Kg - 40Kg: R799
40Kg+: R899
What does BSN, CP, and NP mean?
These are the finishes that some of our products are sold in. Below ar a few examples;
| AB: Antique Brass | CP: Chrome Plated |
| AC: Antique Copper | DC: Dacromet |
| AP: Antique Pewter | NP: Nickel Plated |
| BN: Black Nickel | PN: Pearl Nickel |
| BP: Brass Plated | SC: Satin Chrome |
| BSN: Brushed Satin Nickel | SS: Stainless Steel |
Common Material Weights
| 16mm Chipboard | 11.5kg/m2 |
| 18mm Chipboard | 12.5kg/m2 |
| 32mm Chipboard | 22.0kg/m2 |
| 16mm MDF board | 12.5kg/m2 |
| 18mm MDF board | 13.5kg/m2 |
| 32mm MDF board | 24.0kg/m2 |
| 4mm Clear Glass | 10.0kg/m2 |
| 5mm Clear Glass | 12.5kg/m2 |
| 6mm Clear Glass | 15.0kg/m2 |
Metric Conversions
| Inches to Millimeters | Multiply by 25.4 |
| Meters to Feet | Divide by 3.28 |
| kilogrames to Pounds | Multiply by 2.2 |
How can I apply for a vacancy at Gelmar?
Please visit to our page to view and apply for vacancies at Gelmar.