Frequently Asked Questions

How do I contact Gelmar?

Please contact us using the following channels;

• Customer Call Centre: +27 31 573 2490
• Sales: sales@gelmar.co.za
• Orders: orders@gelmar.co.za
• Online Queries: onlinesales@gelmar.co.za

Please visit to our stores page for their contact details.
You can also communicate with us via our Twitter, Instagram or Facebook social media platforms.

What are your trading times?

Trading times are store dependant. Please visit to our stores page to determine your closest branch's actual trading times.

General Gelmar Trading Hours:
Monday to Thursday: 07:30 to 16:30
Friday: 07:30 to 16:00
Saturday: 08:00 to 13:00
Sunday: 09:00 to 13:00
Public Holidays: 09:00 to 13:00

Our online store is open 24/7/365

How can I pay for my goods?

In Store:

• VISA, MasterCard and American Express, Debit and/or Credit cards
• Cash

Online:

• PayGate (Incl. SiD Secure EFT, MobiCred, Masterpass, and VISA & MasterCard)
• Payflex (Buy Now Pay Later. Interest-Free.)

Are all your products displayed on your website?

Gelmar's entire product line is featured on our website, other than the window decor items. Each product displays it's price (inclusive of VAT).

What are your delivery charges?

Our delivery charges are based on the weight of your order.

0Kg - 5Kg: R89

5Kg - 10Kg: R199

10Kg - 15Kg: R299

15Kg - 20Kg: R399

20Kg - 25Kg: R499

25Kg - 30Kg: R599

30Kg - 35Kg: R699

35Kg - 40Kg: R799

40Kg+: R899

What does BSN, CP, and NP mean?

These are the finishes that some of our products are sold in. Below ar a few examples;

AB: Antique Brass	CP: Chrome Plated
AC: Antique Copper	DC: Dacromet
AP: Antique Pewter	NP: Nickel Plated
BN: Black Nickel	PN: Pearl Nickel
BP: Brass Plated	SC: Satin Chrome
BSN: Brushed Satin Nickel	SS: Stainless Steel

Common Material Weights

16mm Chipboard	11.5kg/m2
18mm Chipboard	12.5kg/m2
32mm Chipboard	22.0kg/m2
16mm MDF board	12.5kg/m2
18mm MDF board	13.5kg/m2
32mm MDF board	24.0kg/m2
4mm Clear Glass	10.0kg/m2
5mm Clear Glass	12.5kg/m2
6mm Clear Glass	15.0kg/m2

Metric Conversions

Inches to Millimeters	Multiply by 25.4
Meters to Feet	Divide by 3.28
kilogrames to Pounds	Multiply by 2.2

How can I apply for a vacancy at Gelmar?

Please visit to our Careers page to view and apply for vacancies at Gelmar.