Privacy Policy

We respect the privacy of everyone who visits this website. As a result, we would like to inform you regarding the way we would use your personal data. We recommend you to read this privacy policy so that you understand our approach towards the use of your personal data.
By submitting your personal data to us, you will be treated as having given your permission – where necessary and appropriate – for disclosures referred to in this policy.

What does this privacy policy cover?

This privacy policy is to inform you regarding the use of your personal information which is collected during your visit to our website. Gelmar does not sell, rent or lease any personal information or customer lists to third parties.
Gelmar is committed in providing all guests with the utmost privacy and a safe online experience in order to give you the most enjoyment from our products and services. This statement of privacy applies to all Gelmar products and services and governs data and usage within all Gelmar services. Please read the privacy statement below on how Gelmar protects your personal information.

Collection of your Personal Information

Gelmar collects personal identifiable information (PII), such as your name, home or work address, e-mail address and telephone number. Gelmar does not ask for sensitive data such as your race, ethnicity, sexual orientation, political affiliations, or religion. Gelmar does take precautions to segregate any sensitive data you may provide to us, that reference this information. All online communications through Gelmar are completely confidential.

Use of Personal Information

We collect and use your personal identifiable information to deliver the services you have requested. We may, from time to time, also use the information to inform you of events and new services available through Gelmar. Gelmar will disclose any personal information, without notice, only if required by law or to protect the property of Gelmar or its users.

Opt-out

You may opt-out from any of our communication lists, if you have signed up for them. If you do not opt-out from receiving these communications, Gelmar will send them to you. If you choose to opt-out, contact us at onlinesales@gelmar.co.za and let us know that you would like to be removed from our mailing list.

Cookie Policy

What is a cookie?

A cookie (also known as web cookie, Internet cookie, or browser cookie) is a small piece of data sent from a website and stored on the user's device by the user's web browser while the user is browsing. Cookies are designed to be reliable mechanisms for websites to remember stateful information (such as items added in the shopping cart in an online store) or to record the user's browsing activity (including logging in, or recording which pages were visited in the past). They can also be used to remember arbitrary pieces of information that the user previously entered into form fields such as names, addresses, and passwords. Most Internet browsers support cookies; however, users can set their browsers to decline certain types of cookies or specific cookies. Further, users can delete cookies at any time.

Why do we use cookies?

We use cookies to learn how you interact with our content and to improve your experience when visiting our website. For example, some cookies remember your preferences so that you do not have to repeatedly make these choices when you visit our website. We also use cookies to help us with geolocation tracking in order to present you with the closest Gelmar store locations. We may employ the learnings of your behaviour on our website to serve you with targeted advertisements on third-party website in an effort to “re-market” our products and services to you.

What types of cookies do we use?

First-Party and Third-Party Cookies We use both first-party and third-party cookies on our website. First-party cookies are cookies issued from the Gelmar.co.za domain that are generally used to identify location preferences and render basic site functionality. Third-party cookies belong to and are managed by other parties, such as business partners or service providers. These cookies may be required to render certain forms, such as the submission of a job application, or to allow for some advertising outside of the Gelmar website.

Session Cookies

Session cookies are temporary cookies that are used to remember you during the course of your visit to the website, and they expire when you close the web browser.

Persistent Cookies

Persistent cookies are used to remember your preferences within the website and remain on your desktop or mobile device even after you close your browser or restart your computer. We use these cookies to analyse user behaviour to establish visit patterns so that we can improve our website functionality for you and others who visit our website. These cookies also allow us to serve you with targeted advertising and measure the effectiveness of our site functionality and advertising.

How are third party cookies used?

For some of the functions within our website we use third party suppliers, for example, when you visit a page with links to YouTube videos or interact with Chat applications. These applications (and any other content from third party suppliers) may contain third party cookies, and we encourage you to consult the privacy policies of these third-party vendors on their websites for information regarding their use of cookies.

How do I reject and delete cookies?

You can change your preferences for the Gelmar website and/or the websites of any third-party suppliers by changing your browser settings. Please note that most browsers automatically accept cookies. Therefore, if you do not wish cookies to be used, you may need to actively delete or block the cookies. If you reject the use of cookies, you will still be able to visit our websites but some of the functions may not work correctly. By using our website without deleting or rejecting some or all cookies, you agree that we can place those cookies that you have not deleted or rejected on your device.